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Important information for patients with regards to the  Coronavirus outbreak

Due to the recent announcement that we have entered the “Delay” phase of the government plan we have made the decision to close the doors to

Vine house Health Centre. This is to protect our patients and staff.  This DOES NOT mean we are closed, just that patients will need to ring the door bell for access.

Our phone lines will remain open and our reception team are endeavouring to contact all patients who have booked appointments.

These appointments will go ahead as telephone or video calls.

Please note - All future appointments have been changed to book on day. we would also encourage you to sign up to the NHS App or Patient Access to be able to book same day telephone consultations and order repeat prescriptions.

Patients with appointments for dressings or other procedures will be screened prior to their appointment and given instructions on how to access the building.

 

PLEASE DO NOT ATTEND THE SURGERY UNLESS ADVISED TO DO SO

 

AccuRx video consultations

The Practice is using AccuRx to carry out video consultations.  The consultation is not stored or recorded within the AccuRx system, the clinical staff member is required to record observations and outcomes of the consultation directly into patient records in the same way as a face to face consultation.  (as of 12/03/20)

Results of National GP Patient Survey 2019 - click here - Survey Results

NHS England updated information for patients around continuity of medicines supply in the event of a no-deal EU exit. (on nhs.uk) Medicines Supply

Online Access - to sign up for online access we need to verify your identity. 

Please therefore visit the surgery with your proof of identity on any weekday or weekend when we are open - please check open weekends with a member of our reception team.

WHY US? Reasons to join Vine House

  • Long established practice within the heart of the village
  • All Partner practice delivering high quality primary care services
  • Quick and easy registration process for new patients
  • Early morning and weekend appointments available
  • Urgent bookable appointments every weekday morning with an urgent walk-in clinic every weekday afternoon

Care Quality Commission

Opening Times

Opening TimesTelephones Open
Monday08.00 - 18.3008.00-18.30
Tuesday08.00 - 18.3008.00-18.30
Wednesday*07.00 - 18.3008.00-18.30
Thursday08.00 - 18.3008.00-18.30
Friday08.00 - 18.3008.00-18.30
Saturday open - see belowtelephone lines closed
Sundayopen - see belowtelephone lines closed

*open for booked appointments only between 07.00-08.00. The surgery will fully open at 08.00.

Early opening - one week per month we open at 07.30. The surgery will fully open at 08.00.

We are leading Watford Extended Access opening on Saturdays and Sundays with pre-booked appointments most weekends:

Saturdays between 08.00 and 19.00, Sundays between 09:00 and 13:00 and some weekday evenings up to 10.00 pm. These appointments can only be booked by a receptionist as they use a different booking system. 

If you cannot attend your appointment at short notice on the day when the surgery telephone lines are closed, please call 07478 306994.

Please ask at reception for further details.

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(Site updated 18/03/2020)
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